Your car is a precious investment, and it’s important to make sure it’s protected.If your vehicle were to be written off by your motor insurers and they only paid out market value, this is where GAP Insurance would come in. This insurance can cover the shortfall between that motor insurance pay-out and the original invoice purchase price when you first took ownership of the vehicle.

Mercedes-Benz GAP Insurance is also available for Hire & Reward customers.

Speak to your Business Manager who will be able to assess your needs and offer you a suitable product.

Mercedes-Benz Combined GAP Insurance means you won't incur financial loss if your vehicle is written off and is not replaced by your motor insurer; when your motor insurer may only pay out the market value at the time of the loss.

Cash buyers
GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price.

Finance
GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price, or if greater the shortfall between the finance settlement.

In the event of your vehicle being written off, Mercedes-Benz Lease GAP Insurance is designed to protect you against the risk of any shortfall in your lease agreement. Following the comprehensive motor insurance settlement, Lease GAP Insurance will pay the difference between this and the cost to clear your lease agreement and help you start a new one.

The product can be purchased through participating Mercedes-Benz Retailers. For more information on eligibility and exclusions, please ask your finance expert.

Please speak with the Retailer who will find the right cover for you.

• Choose from 12 to 48 months’ cover; customers who lease their
vehicle can choose up to 60 months cover
• If you are a taxi, courier or chauffeur driver, we have cover available
• Peace of mind that we deal with your claim on your behalf
• We will cover your excess up to £250 whether the claim
is your fault or not.

If you paid £18,500 for your vehicle and it is written off and your motor insurance company agree to pay out £12,000. Mercedes-Benz Combined GAP Insurance pay-out of £6,500 making up the shortfall between the price you originally paid.

Your vehicle is written off and your motor insurance company agree to pay out £12,000 but you still owe £18,500 on your lease agreement. Mercedes-Benz Lease GAP Insurance will pay-out of £6,500 to clear your lease agreement and help you start a new one.

^{* Subject to an administration fee, terms and conditions apply. #For Hire & Reward vehicles maximum invoice price = £125,000}

Claim through the online app
To register a new claim, use the link below to access our Online Claims Registration App:

Claim by phone
Or you can call us on 01279 456 507 to register your claim over the phone.

We're open 9:00am - 5:00pm Monday to Friday and Saturday 9:00am - 12:00pm

Make processing your claim easier, please make sure you have the following documents ready:      

 - Your finance agreement
 - Your finance settlement figure
 - The motor insurers offer of settlement, including excess amount
 - Motor insurance certificate and schedule
 - Vehicle invoice including GAP Insurance payment
 - A signed document to allow the administrator to speak to your motor insurers on your behalf

Once all the information has been received, your claim handler will be in touch with you.

^{The insurance is accepted and underwritten by Acasta European Insurance Company Ltd which is managed on behalf of AutoProtect (MBI) Limited. Acasta European Insurance Company Ltd, 5/5 Crutchett’s Ramp, Gilbraltar, GX11 1AA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their FCA registration number is 456936.}

^{AutoProtect (MBI) Ltd is authorised and regulated by the Financial Conduct Authority. FCA No. 312143.}