A Mercedes-Benz passenger car is a precious investment for you, and one you will want to protect with a policy that has a high level of benefits. In the event of a total loss and potential shortfall in the motor insurance pay-out on the vehicle value, we will help put you in the position to replace the loss with a vehicle that lives up to your original investment.

To determine which GAP Insurance product is best for you, your Business Manager will be pleased to assess your needs and will only offer you insurance products that they believe will benefit you.

Mercedes-Benz GAP Insurance is also available for Hire and Reward vehicles. Speak to your Business Manager for further information and policy costs.

Mercedes-Benz Combined GAP Insurance offers you the opportunity to not incur financial loss if your vehicle is written off and is not replaced by the motor insurer; when your motor insurer may only pay out the market value at the time of the loss.

Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price.

Mercedes-Benz Combined GAP Insurance makes up any shortfall between your motor insurance settlement offer and the original purchase invoice price, or if greater the shortfall between the finance settlement.

In the event of your vehicle being written off, Mercedes-Benz Lease GAP Insurance is designed to protect you against the risk of any shortfall in your lease agreement.
Following the comprehensive motor insurance settlement, Mercedes-Benz Lease GAP Insurance will pay the difference between this and the cost to clear your lease agreement and help you start a new one.

If you paid £18,500 for your vehicle and it is written off and your motor insurance company agree to pay out £12,000. Mercedes-Benz Combined GAP Insurance pay-out of £6,500 making up the shortfall between the price you originally paid.

Your vehicle is written off and your motor insurance company agree to pay out £12,000 but you still owe £18,500 on your lease agreement. Mercedes-Benz Lease GAP Insurance will pay-out of £6,500 to clear your lease agreement and help you start a new one.

* Subject to an administration fee, terms and conditions apply. #For Hire & Reward vehicles maximum invoice price = £125,000

The product can be purchased via a participating Mercedes-Benz Retailer. For further information please speak to your Business Manager.

If you would like to report a claim for a policy that was purchased after March 2014, simply contact our Claims Department on 01279 456 507.

Alternatively, you can register a new claim via our Online Claims Registration site using the link below.

If you purchased your policy before March 2014 please see the FAQS.

To ensure your claim can be processed, please ensure you have the following details ready;

• Your policy number
• Vehicle registration
• Current mileage

Open 9:00am - 5:00pm Monday to Friday and Saturday 9:00am - 12:00pm

^{The insurance is accepted and underwritten by Acasta European Insurance Company Ltd which is managed on behalf of AutoProtect (MBI) Limited. Acasta European Insurance Company Ltd, 5/5 Crutchett’s Ramp, Gilbraltar, GX11 1AA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their FCA registration number is 456936.}

^{AutoProtect (MBI) Ltd is authorised and regulated by the Financial Conduct Authority. FCA No. 312143.}